- Country: Spain
- Summary: Implementation, Maintenance and Development Service New Functionalities of the Mutual Montanesa Virtual Agent
- EST Ref No: 124080440
- Deadline: 12 Sep 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: EUR 371467.71
- Notice Type: Tender
- Document Ref. No.: 518349-2025
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- Description:
- The purpose of this tender is the hiring of a comprehensive service that contemplates both the implementation, corrective, preventive and evolutionary maintenance of the Mutual Montanesa virtual agent, and the design and development of new functionalities aimed at optimizing accessibility, usability and interaction with users. All this with the aim of promoting automation in telephone care, facilitating the efficient resolution of consultations and requirements by protected workers, companies and mutual advice, and allowing reallocation Strategic human resources towards activities of greater complexity and added value, thus improving the global quality of the service and the operational efficiency of the organization.
Implementation, maintenance and development service New functionalities of the Mutual Montanesa virtual agent
He Object of this tender is the hiring of a comprehensive service that contemplates both the implementation, corrective, preventive and evolutionary maintenance of the virtual agent of Mutua Montanesa, and the design and development of new functionalities aimed at optimizing accessibility, usability and interaction with users. All this with the aim of promoting automation in telephone care, facilitating the efficient resolution of consultations and requirements by protected workers, companies and mutual advice, and allowing reallocation strategic ... - Documents:
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CLICK HERE TO LOGINImplementation, Maintenance and Development Service New Functionalities of the Mutual Montanesa Virtual Agent - Spain Tender
The GENERAL DIRECTORATE OF MUTUA MONTANESA, a Government sector organization in Spain, has announced a new tender for Implementation, Maintenance and Development Service New Functionalities of the Mutual Montanesa Virtual Agent. This tender is published on SpainTenders under EST Ref No: 124080440 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-09-12.
The estimated tender value is EUR 371467.71, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
