Virtual Assistant for Citizen Participation of the Madrid Tender

Notice for Virtual Assistant for Citizen Participation of the Madrid City Council in Spain. The reference ID of the tender is 137081993 and it is closing on 18 Apr 2026.

Tender Details

Country: Spain
Summary: Virtual Assistant for Citizen Participation of the Madrid City Council
EST Ref No: 137081993
Deadline: 18 Apr 2026
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: EUR 408918.11
Notice Type: Tender
Document Ref. No.: 148597-2026
Purchaser's Detail:
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Description:
Provision of the professional services necessary for the design and development, commissioning, maintenance and technological evolution of the Virtual Assistant that will be integrated into the Citizen Participation portal of the Madrid City Council, Decide Madrid. The solution must be offered in SaaS (Software as a Service) mode, so that the successful bidder will be responsible for the management and operation of all elements of the solution offered, except for those basic elements that are part of the corporate MultiCloud infrastructure that the City Council will make available to the successful bidder (currently Google Cloud Platform, Microsoft Azure and Amazon AWS), described in the Technical Prescription Document (PPTP). Virtual Participation Assistant Citizen of the Madrid City Council Provision of the professional services necessary for the design and development, commissioning, maintenance and technological evolution of the Virtual Assistant that will be integrated into the Citizen Participation portal of the Madrid City Council, Decide Madrid. The solution must be offered in SaaS (Software as a Service) mode, so that the successful bidder will be responsible for the management and operation of all elements of the solution offered, except those elements basics that are part of the corporate MultiCloud infrastructure that the City Council will make available to the successful bidder (currently Google Cloud Platform, Microsoft Azure and Amazon AWS), described in the Tender Document...
Documents:

Tender Notice

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Virtual Assistant for Citizen Participation of the Madrid City Council - Spain Tender

The VICE MAYOR GOVERNMENT AREA, SPOKESPERSON, SECURITY AND EMERGENCIES OF THE MADRID CITY COUNCIL, a Government sector organization in Spain, has announced a new tender for Virtual Assistant for Citizen Participation of the Madrid City Council. This tender is published on SpainTenders under EST Ref No: 137081993 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-04-18.

The estimated tender value is EUR 408918.11, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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